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Customer service

For questions concerning a booking that has already been made

Reservations department

For questions or comments concerning your current or future booking

FAQs

Contact

Reservation Department

For questions or comments concerning your current or future booking
Phone number:
+49 89 3803 56 75
Opening hours:
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 18:00
  • Sunday: 10:00 - 18:30

Completed rentals

For questions concerning a booking that has already been made
Phone number:
+49 89 3803 56 75
Opening hours:
  • Monday: 09:00 - 13:00
  • Tuesday: 09:00 - 13:00
  • Wednesday: Closed
  • Thursday: 09:00 - 13:00
  • Friday: 09:00 - 13:00
  • Saturday: Closed
  • Sunday: Closed

International phone numbers

  • Austria +49 89 20708848
  • Belgium +49 89 220 61 480
  • Denmark +49 89 54195558015
  • Finland +49 89 54195558012
  • France +49 89 541955580
  • Germany +49 89 412 07 256
  • Italy +49 89 541955584
  • Netherlands +49 89 541955600
  • Norway +49 89 412 07 636
  • Poland +49 89 541955602
  • Portugal +351 (21) 124 85 29
  • Spain +49 89 541955605
  • Sweden +49 89 541955606
  • Switzerland +49 89 220 614 25
  • United Kingdom +44 144 6506 650
  • United States +49 89 412 07 311
  • Other countries +49 89 412 07 311